IT Buyer’s Guide – Total Network Designs

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Read This Guide and You’ll Discover:

The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.
The common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you’ll learn what it is and why you need to avoid agreeing to it.
Exclusions, hidden fees and other “gotcha” clauses IT companies put in their contracts that you DON’T want to agree to.
How to make sure you know exactly what you’re getting to avoid disappointment, frustration and added costs later on that you didn’t anticipate.
21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.

What Our Clients Say

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We switched our IT support to TND about 5 months...

We switched our IT support to TND about 5 months ago and it has been a great change from our previous provider. TND is always very responsive and helpful, pricing is fair and we trust they are going to do right by us. This has made our lives a lot easier and less stressful than our prior IT experiences. Thanks to Dmitry, Eddie and the whole team for all you do. I would highly recommend their services.

Friendly and helpful staff. Didn’t have exactly what I was...

Friendly and helpful staff. Didn’t have exactly what I was looking for but they directed me to another source without my asking. I’ll definitely be coming here the next time I’m in search of hardware or service.

We have been working with TND now for 2 years....

We have been working with TND now for 2 years. Without having these guys at our facilities, we would not have been able provide the level of service to our customer base. Literally, saved us in several instances. Tom Pedersen is the man!

TND is awesome. They keep us informed on new technology...

TND is awesome. They keep us informed on new technology that can benefit our business in this new age of Virtual meetings. They also make sure we are getting the best deals on our technology needs. I would highly recommend their services.

Great people, always there when you need help.

TND has always been very responsive and timely in responding...

TND has always been very responsive and timely in responding to our needs.

COMPUTER CRASHED ON THANKSGIVING WEEKEND, AND THEY WERE THERE TO...

COMPUTER CRASHED ON THANKSGIVING WEEKEND, AND THEY WERE THERE TO TAKE CARE OF IT. SERVICE COULD NOT BE ANY BETTER.

This team has helped me with numerous projects from security...

This team has helped me with numerous projects from security cameras to IT networking and they are rock solid. Very reliable and great communication.

Fast, Friendly, Mac Experts!!

Good, clean work. They were able to get me back...

Good, clean work. They were able to get me back online quickly

Good customer service, good price. Cool IT store =]

Great people, fantastic atmosphere. Brilliant workers. It's a very qualified...

Great people, fantastic atmosphere. Brilliant workers. It's a very qualified people. Come to see them!!