About Us
How Total Network Designs Got Here
Total Network Designs was founded in 2006 by Mike Blacey and Dmitry Shifrin to give local businesses a more personal way to manage technology. From the beginning, the company has been connected to the Greater Louisville area, supporting organizations that need responsive help, clear communication, and practical guidance without feeling like they have to become technology experts themselves.
Today, Total Network Designs supports small to mid-sized businesses throughout the Greater Louisville Area and Southern Indiana. Clients rely on the team for managed IT, cybersecurity, cloud solutions, Microsoft 365, backups, networking, phones, and day-to-day technical support. The work is broad, but the approach stays consistent: listen first, explain clearly, respond with ownership, and help clients make technology decisions that fit their operations, priorities, and budget.
The company also maintains relationships with technology vendors and partners, including 3CX Silver Partner, Microsoft Partner, Kaseya Partner, pax8 Partner, Cisco DUO Partner, Ubiquiti UniFi Reseller, and Dell Partner. For specialized cybersecurity needs, Total Network Designs works alongside a cybersecurity partner with industry-recognized credentials and experience in areas such as cloud security, penetration testing, security awareness, and compliance readiness support. That added depth helps clients address modern risks while still working with a local team that understands their business.
How Total Network Designs Works With Clients
Local, Hands-on Support
Total Network Designs serves businesses across Greater Louisville and Southern Indiana with a local support model that includes remote help, proactive monitoring, and on-site service when needed. Clients work with experienced technical professionals who are involved in understanding their environment, not just routing tickets.
Practical Recommendations, Not One-size-fits-all Plans
Every business has different goals, budgets, risks, and levels of technical comfort. Total Network Designs takes time to learn how each client operates before recommending services, projects, or improvements.
Month-to-month Managed Service Agreements
Managed service agreements are structured on a month-to-month basis. This approach reflects a commitment to earning long-term relationships through responsiveness, communication, and consistent service rather than relying on restrictive long-term contracts.
Cybersecurity Support with Added Specialist Depth
Total Network Designs provides cybersecurity support as part of its broader IT services and works with a specialized cybersecurity partner when clients need deeper security strategy, testing, training, or readiness guidance. This gives clients access to additional expertise while keeping their day-to-day IT relationship local and familiar.
Certifications & Partners
What Our Clients Say
Ready for IT support that feels more accountable?
If your business is dealing with slow responses, recurring issues, unclear planning, or growing cybersecurity concerns, Total Network Designs can help you take the next step. Schedule a consultation to talk through your current environment, what is not working, and what a more practical support plan could look like.