Marketing agencies move fast, and your technology has to keep pace with client deadlines, creative collaboration, file sharing, and remote work. Total Network Designs provides IT services for marketing agencies that need responsive support, secure cloud tools, reliable networks, and practical guidance without unnecessary complexity. We help agency teams across the Greater Louisville Area and Southern Indiana keep their systems running smoothly so creative, account, and operations teams can stay focused on client work.
Our approach is built around how agencies actually operate: deadline-driven work, shared digital assets, flexible teams, and clients who expect responsive communication. Total Network Designs focuses on practical support, stable systems, and clear recommendations that fit your agency’s priorities and budget. The result is IT that helps your team work with fewer interruptions and better visibility.
Your team gets practical help from experienced technical professionals who take ownership of issues and communicate clearly. That matters when a workstation, email account, or client presentation cannot wait.
We help manage cloud access, email security, endpoint protections, backups, and permissions so teams can collaborate with better control. This supports smoother work across in-office, hybrid, and remote agency environments.
We review your systems, risks, and goals before recommending changes, rather than pushing one-size-fits-all solutions. That helps your agency phase improvements realistically while supporting productivity and long-term growth.
Managed support can help reduce surprise costs, recurring issues, and reactive decision-making. Month-to-month managed service agreements also give agencies flexibility while keeping the focus on service quality and trust.
Yes, Total Network Designs supports cloud productivity environments including Microsoft 365 and Google Workspace. For marketing agencies, that often means helping with email, user access, shared files, permissions, security settings, and day-to-day support. We review how your team works before recommending changes so the setup supports your actual workflow.
Yes, we help agencies strengthen security around email, endpoints, cloud platforms, backups, and user access. We can also work with a trusted cybersecurity partner when deeper assessments, penetration testing, security awareness training, or compliance readiness support is needed. The goal is to reduce exposure without making everyday work harder for your team.
Many businesses come to Total Network Designs after dealing with slow response times, poor communication, or issues being passed around without clear ownership. Our process starts with understanding your environment, current pain points, and support needs so we can recommend a better path forward. During onboarding, we document systems, review backups, configure tools where needed, and establish support procedures.
Yes, we can help review the systems that affect large-file workflows, including networks, Wi-Fi, workstations, cloud storage, backups, and remote access. Agencies often need both speed and control, especially when multiple team members are collaborating on shared assets. We focus on practical improvements that support daily production without overcomplicating the environment.
Yes, we provide cybersecurity services and can support agencies that need stronger security practices for client requirements, vendor reviews, cyber insurance, or frameworks such as SOC 2 or PCI where applicable. We avoid treating compliance as a checkbox and focus on realistic risk reduction, documentation, and security improvements. When specialized expertise is needed, we can involve our cybersecurity partner for deeper guidance and testing.
Onboarding typically starts with an introductory conversation and an initial review of your computers, servers, Microsoft 365 or cloud tools, backups, cybersecurity protections, networking, Wi-Fi, and overall system health. After that, we explain findings in clear language and recommend a plan that aligns with your operations, priorities, and budget. Once approved, onboarding is scheduled in phases to help minimize disruption for your staff.
If your agency is dealing with slow support, recurring issues, cloud confusion, or growing security concerns, Total Network Designs can help you take a clearer path forward. Schedule a consultation to discuss your current environment, your team’s workflow, and the practical improvements that can help your agency operate with more confidence.
